Contact Center Agent The Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer routine account questions, and resolve issues to ensure excellent service for members who utilize telephone, secure messaging, or chat banking options at Alabama ONE. Utilize phone system, text, chat, and secure messaging systems to assist members with a wide variety of banking needs. Provides guidance and information to members regarding products and services. Participates in ongoing learning and development to maintain knowledge base of AOCU policies, procedures, and processes. Other duties as assigned. High School Diploma or GED and previous customer service or call center experience are required. The ideal candidate will be passionate about providing exceptional, professional customer service. Must be able to communicate effectively verbally and in writing. High technical proficiency, and the ability to operate various computer systems. Experience working in a financial institution is strongly preferred. This position location will vary: Birmingham Tuscaloosa Montgomery Linden Southside McIntosh Alabama One Credit Union
...Description The Fire Department of Liberty Township is seeking an Online Chat Support Agent to join our team in Clayton. This full-time, remote position is an excellent entry-level opportunity for individuals passionate about public safety and eager to provide exceptional...
...Starks Industries, LLC seeks an Information Technology Specialist to support, maintain, and enhance IT services across the organization. You... ...Responsibilities include handling hardware/software support, backups, network performance, and site-wide IT operations. The role requires...
...Role Overview Apply hands-on travel industry expertise to help improve AI systems for a customer project in the travel sector. You will... ...Qualifications At least 5 years of experience as a Travel Agent or in a closely related travel consultancy role. Demonstrated...
...Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips...
...approximately 3-4 weeks, the schedule will transition to hybrid, with remote work available on Mondays and Fridays.... ...special requests Qualifications ~2 years of accounting, bookkeeping, AP/AR, or accounting clerk experience ~ Strong experience...