Customer Support Agent Job at Greenshades Software, Jacksonville, FL

  • Greenshades Software
  • Jacksonville, FL

Job Description

We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours).

Job Responsibilities:
• Achieve and maintain an excellent reputation with our client base
• Work to ensure satisfaction of our clients
• Provide excellent email, phone, and live chat based support
• Schedule and provide client walkthroughs or training sessions upon client request

Job Requirements:
• Customer service experience
• Strong computer skills
• Ability to use proper spelling, punctuation, and grammar when writing emails
• Good communication skills on the phone
• Self-starter that is both reliable and committed
• Ability to quickly learn a number of new websites and software programs
• Software and website support desired

This is a remote position.

Job Tags

Full time

Similar Jobs

Nashville Public Radio

Communications Specialist Job at Nashville Public Radio

 ...Job SummaryThe Michigan Institute for Clinical & Health Research (MICHR) is seeking a creative, collaborative, and detail-oriented Communications Specialist to support communications, design, storytelling, and engagement efforts across the institute. Working with the... 

S & R Computer Associates Inc

IT Network Systems & Support Specialist Job at S & R Computer Associates Inc

 ...Job Description Established local IT Support Group of 42 years is seeking full-time skilled...  ...business hours. Team members provide network, server, virtualization, workstation,...  ...degree or higher in Information Systems, Computer Science, Cybersecurity, Networking, or related... 

Tripp Transportation

On-Demand TLC Drivers Job at Tripp Transportation

 ...? BlueRyde is seeking reliable, professional drivers for flexible, on-demand transportation work.Whether you currently drive for Uber, Lyft, black car services, taxi platforms, or NEMT, BlueRyde is designed to fit seamlessly into your existing routinehelping you fill... 

Lynker Corporation

Geospatial Fisheries Analyst - Salmon Habitat and Life Cycle Modeling Job at Lynker Corporation

OverviewLynker is seeking a Geospatial Fisheries Analyst - Salmon Habitat and Life Cycle Modeling to support NOAA Fisheries' Northwest Fisheries Science Center (NWFSC), Fish Ecology Division, in conducting geospatial analysis of large salmon and habitat datasets. This... 

Blue Wave Travels

Travel Agent Job at Blue Wave Travels

 ...Travel Agent Gothenburg, Sweden Or refer someone Job Openings Travel Agent Our agency is seeking friendly, professional, and motivated individuals to work remotely as Customer Service Reps - Travel! You should be passionate about the travel industry as well as helping...